LIVE NETWORK · MALAYSIA · SINGAPORE
Track Parcel Open VIP App ↗ Support
Send A Parcel .my
Track Parcel Open VIP App ↗

What we can't carry.

Read this before booking. Prohibited items will be returned at sender's cost. Some items are restricted by destination country for international shipments — check the VIP app for country-specific rules.

/01 — Universal Prohibitions (Domestic & International)

Cash, Currency & Bullion

Banknotes, coins, cheques, bearer instruments, gold, silver, precious metals. Use a licensed bullion courier.

Firearms & Ammunition

Guns, ammunition, tasers, pepper spray, knives over 10 cm, crossbows. Includes imitation and replica weapons.

Explosives & Fireworks

All explosives, detonators, fireworks, flares, and pyrotechnic devices. No exceptions.

Hazardous Materials

Corrosives, oxidisers, radioactive material, toxics, compressed gases, and any UN-classified dangerous goods.

Illegal Substances

Narcotics, controlled drugs, drug paraphernalia, vape liquids containing nicotine (in restricted states).

Live Animals & Plants

All live animals (including insects and fish), live plants, and seedlings. Dried plant matter may be allowed domestically.

Human Remains & Tissue

Ashes, organs, blood, tissue samples. Requires a separately licensed specialist service.

Illegal Content

Pornography, pirated media, counterfeit goods, materials promoting hatred or violence. Prohibited under Malaysian law.

Counterfeit & IP-Infringing

Fake branded goods, replica luxury items, pirated software or media. Will be seized by customs at origin or destination.

/02 — Additional International Restrictions

Lithium Batteries (Loose)

Loose lithium-ion or lithium-metal batteries cannot fly. Batteries installed inside devices may be accepted under IATA limits.

Liquids & Aerosols

Most liquids, aerosols, perfumes, alcohol, and pressurised cans. Sea freight may be available on a case-by-case basis.

Powders & Granules

Loose powders over 350g face additional screening. Some destinations (e.g. Australia) prohibit powders entirely.

Magnets & Magnetised Items

Strong magnets can interfere with aircraft instruments. Special handling and IATA-compliant packaging required.

Food, Seeds & Organic Matter

Most countries restrict organic imports. A phytosanitary certificate may help for certain destinations — check the VIP app.

Tobacco & Vape Products

Import licences required in most destinations. E-cigarettes and vape liquids prohibited to many countries including Australia, Thailand, and Singapore.

If you're unsure whether an item is allowed, check the VIP app for destination-specific rules or contact our compliance team before booking. Shipping prohibited items may result in seizure, return at sender's cost, or legal action.

Contact Compliance →