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Send A Parcel .my
Track Parcel Open VIP App ↗
International · 220+ Destinations Worldwide

Send worldwide
from Penang.

Cross-border courier to 220+ countries. Customs paperwork handled. Door-to-door tracking through every leg — from your doorstep to theirs.

220+
Countries
5
Zones
3–15d
Transit
DDP
Available

Quote international in the VIP App.

vip.sendaparcel.my

Get live international rates by zone, weight, and service. Generate customs paperwork automatically.

Open VIP App
/01 — DESTINATION ZONES

The world,
in five zones.

Z01

ASEAN

Singapore Thailand Indonesia Vietnam Philippines Brunei Cambodia Laos Myanmar
2–4dExpress Transit
Z02

East Asia

China Hong Kong Taiwan Japan South Korea Macau Mongolia
3–5dExpress Transit
Z03

South Asia & Oceania

Australia New Zealand India Pakistan Bangladesh Sri Lanka Nepal Maldives
4–7dExpress Transit
Z04

Europe & Middle East

UK Germany France Netherlands Italy Spain UAE Saudi Arabia Israel Turkey +EU
5–8dExpress Transit
Z05

Americas & Rest of World

United States Canada Mexico Brazil Argentina South Africa Egypt Kenya +ROW
7–15dExpress Transit
/02 — INTL SERVICES

Pick a transit speed.
All zones, all sizes.

INTL/01
Express
International
Premium air freight with priority customs clearance. Door-to-door tracking, signature on delivery.
Priority DDP Optional Insured
Best for
Urgent docs · High-value goods
ETA · 2–8 DAYS
INTL/02
Standard
International
Reliable air freight with full tracking. Best balance of cost and transit time. Most popular.
Full Tracking DDU/DDP Insured
Best for
Cross-border e-commerce
ETA · 5–10 DAYS
INTL/03
Economy
International
Cost-optimised sea-air hybrid for non-urgent shipments. Tracking with longer scan intervals.
Best Rate Bulk Friendly
Best for
Bulk export · Non-urgent
ETA · 10–25 DAYS
/03 — CUSTOMS & DOCUMENTATION

Three documents.
We auto-generate two.

DOC/01 — REQUIRED

Commercial Invoice

The legal document declaring contents, value, and terms of sale. Auto-generated by the VIP app from your booking.

  • Sender & receiver details
  • Item description & HS code
  • Declared value & currency
  • Country of origin
  • Reason for export
DOC/02 — REQUIRED

Packing List

Itemised content list matching the commercial invoice. Customs uses this to verify physical inspection. Auto-generated.

  • Quantity per item
  • Net & gross weight
  • Carton dimensions
  • Package count
  • Marks & numbers
DOC/03 — IF APPLICABLE

Permits & Certs

Some categories need extra paperwork. Our compliance team flags this on booking and helps you obtain them.

  • Certificate of Origin (COO)
  • Phytosanitary cert (plants)
  • SIRIM / safety marks
  • MITI export licence
  • Restricted item permits
/04 — DUTIES & TAXES

DDP or DDU.
Your call.

SENDER PAYS
// Recommended for B2C

DDP

DELIVERED DUTY PAID

You pay all duties, taxes, and clearance fees upfront at booking. Recipient gets the parcel with no surprise charges at the door.

  • No friction at recipient's end — better customer experience
  • Predictable total cost calculated at booking
  • Faster customs clearance, fewer holds
  • Best for e-commerce, gifts, and B2C deliveries
  • Available on Express & Standard tiers
RECIPIENT PAYS
// Default for B2B

DDU

DELIVERED DUTY UNPAID

Recipient pays import duties & taxes directly to the destination customs authority before delivery. Lower upfront cost for sender.

  • Lower upfront cost for the sender
  • Recipient handles their own customs & tax
  • Standard for B2B shipments & corporate exports
  • Risk: parcel may be held if recipient delays payment
  • Available on all three international tiers
/05 — INTERNATIONAL RESTRICTIONS

Items we can't
fly across borders.

Lithium Batteries (Loose)

Loose lithium-ion or lithium-metal batteries. Batteries inside devices may be allowed under IATA limits.

Liquids & Aerosols

Most liquids, aerosols, perfumes, alcohol, and pressurised cans. Sea freight may be available case-by-case.

Powders & Granules

Loose powders over 350g face additional screening. Some destinations prohibit entirely (e.g. Australia).

Magnets & Magnetised

Strong magnets and magnetised items can interfere with aircraft instruments. Special handling required.

Food, Plants & Seeds

Most countries restrict or prohibit organic imports. Phytosanitary cert may help — check destination.

Counterfeit & IP-Infringing

Replica goods, fake branded items, pirated media. Will be seized by destination customs.

Tobacco & Vape

Most destinations require import licences for tobacco. Vape devices and e-liquids prohibited to many countries.

Currency & Bullion

Cash, gold, silver, precious metals, bearer instruments. Use a licensed bullion courier instead.

Weapons & Replicas

Firearms, ammunition, tasers, pepper spray, knives over 10cm, replica weapons. No exceptions.

// International shipping

Ship beyond
Malaysia.

Live international rates, auto-generated customs paperwork, and door-to-door tracking — all in the VIP app.

vip.sendaparcel.my Open VIP App