Cross-border courier to 220+ countries. Customs paperwork handled. Door-to-door tracking through every leg — from your doorstep to theirs.
Get live international rates by zone, weight, and service. Generate customs paperwork automatically.
Open VIP App →The legal document declaring contents, value, and terms of sale. Auto-generated by the VIP app from your booking.
Itemised content list matching the commercial invoice. Customs uses this to verify physical inspection. Auto-generated.
Some categories need extra paperwork. Our compliance team flags this on booking and helps you obtain them.
DELIVERED DUTY PAID
You pay all duties, taxes, and clearance fees upfront at booking. Recipient gets the parcel with no surprise charges at the door.
DELIVERED DUTY UNPAID
Recipient pays import duties & taxes directly to the destination customs authority before delivery. Lower upfront cost for sender.
Loose lithium-ion or lithium-metal batteries. Batteries inside devices may be allowed under IATA limits.
Most liquids, aerosols, perfumes, alcohol, and pressurised cans. Sea freight may be available case-by-case.
Loose powders over 350g face additional screening. Some destinations prohibit entirely (e.g. Australia).
Strong magnets and magnetised items can interfere with aircraft instruments. Special handling required.
Most countries restrict or prohibit organic imports. Phytosanitary cert may help — check destination.
Replica goods, fake branded items, pirated media. Will be seized by destination customs.
Most destinations require import licences for tobacco. Vape devices and e-liquids prohibited to many countries.
Cash, gold, silver, precious metals, bearer instruments. Use a licensed bullion courier instead.
Firearms, ammunition, tasers, pepper spray, knives over 10cm, replica weapons. No exceptions.
Live international rates, auto-generated customs paperwork, and door-to-door tracking — all in the VIP app.
vip.sendaparcel.my Open VIP App →