Customer support, business sales, press, careers — every channel routes to a real human in our Butterworth office. No chatbots. No call centres offshored to nowhere.
Our HQ occupies the top three floors of a 1920s shop-house on Lebuh Pantai, a five-minute walk from the Penang ferry terminal. Reception is on Level 2. Ring the buzzer.
Most messages get a real-human response by the end of the business day. Anything urgent — flag it as such and we'll route it to the right team faster.
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